(build 1216)Bug Report: System failure after cloning universe

Name: John Crimins
Date:2-21-07
Software Version and build number:v2.02 (b 1216)
Number of displays:2 external
Connected USB Devices: None
Networked Devices:2 DP2000 networked through d-link switch

Problem:
After programming a simple single universe show, I cloned that universe from DMX 1 on my primary DP2000 to DMX 1 on my backup DP2000: the goal being having a simple backup in case my primary DP2000 fails.
Immediately after finishing the cloning, any cuelists that are currently running begin to jump around as if they're random chases. The lists can't be released, asserted or paused and any action I take has no effect on their rogue behavior other than restarting the console.
On Friday, Mike Hanson loaded a show into my console for a DL2 demo and the same problem arose when he tried to repeat what I had done with cloning from one DP2000 to the other.

Troubleshooting attempted:
Replaced the ethernet switch and ethernet cables.
Tried cloning from the secondary DP2000 to the primary.
Restarted desktop, editor, and playback processes.
Scratched my head and said "hmmm" alot.

I would like to attach a show file, but I'm a Mac guy and am not sure how to do that.

Thanks
Parents
  • 0
    Hi Tom,
    If a playback is already active when I do the cloning, it will begin to dance around.
    If no playbacks are active when I clone, all will seem to be as it should until a playback is played, then it will become possessed.
    Once possessed, playbacks cannot be released, paused or affected in any way until the board is restarted.
    Once restarted, the cloned to DP2000 is "not found" until I hard reset it. Once it is found and the show loads in, playing any playback will trigger the problem.
    Nothing unique about the playbacks. They are simple cues with intensities for a few desk channels, a dozen Image80s, and a dozen Lumapanels.

    Another tidbit I noticed:
    I had a few desk channels in the programmer one of the times I did the cloning.
    The board started to do it's freakout.
    In trying to regain control, I cleared the programmer.
    In the output window, I switched to the "sources" view.
    The channels that had been in the programmer were still showing the programmer as their source, while the other active channels were showing their actual cue source info.

    At wrap tonight I'll try some more stuff to try and provide you with more info.
    Thanks
Reply
  • 0
    Hi Tom,
    If a playback is already active when I do the cloning, it will begin to dance around.
    If no playbacks are active when I clone, all will seem to be as it should until a playback is played, then it will become possessed.
    Once possessed, playbacks cannot be released, paused or affected in any way until the board is restarted.
    Once restarted, the cloned to DP2000 is "not found" until I hard reset it. Once it is found and the show loads in, playing any playback will trigger the problem.
    Nothing unique about the playbacks. They are simple cues with intensities for a few desk channels, a dozen Image80s, and a dozen Lumapanels.

    Another tidbit I noticed:
    I had a few desk channels in the programmer one of the times I did the cloning.
    The board started to do it's freakout.
    In trying to regain control, I cleared the programmer.
    In the output window, I switched to the "sources" view.
    The channels that had been in the programmer were still showing the programmer as their source, while the other active channels were showing their actual cue source info.

    At wrap tonight I'll try some more stuff to try and provide you with more info.
    Thanks
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