(build 1216)Bug Report: System failure after cloning universe

Name: John Crimins
Date:2-21-07
Software Version and build number:v2.02 (b 1216)
Number of displays:2 external
Connected USB Devices: None
Networked Devices:2 DP2000 networked through d-link switch

Problem:
After programming a simple single universe show, I cloned that universe from DMX 1 on my primary DP2000 to DMX 1 on my backup DP2000: the goal being having a simple backup in case my primary DP2000 fails.
Immediately after finishing the cloning, any cuelists that are currently running begin to jump around as if they're random chases. The lists can't be released, asserted or paused and any action I take has no effect on their rogue behavior other than restarting the console.
On Friday, Mike Hanson loaded a show into my console for a DL2 demo and the same problem arose when he tried to repeat what I had done with cloning from one DP2000 to the other.

Troubleshooting attempted:
Replaced the ethernet switch and ethernet cables.
Tried cloning from the secondary DP2000 to the primary.
Restarted desktop, editor, and playback processes.
Scratched my head and said "hmmm" alot.

I would like to attach a show file, but I'm a Mac guy and am not sure how to do that.

Thanks
Parents
  • 0
    Tom,
    My backup DP was connected when I cloned the universe.
    Nothing had been patched to it already.
    The backup DP came online properly and showed Outputs Idle until I cloned to it, at which point it showed Outputs Active.

    I fooled around with it some more last night and found a few things.
    The nature of the freakout is essentially any playback that is playing will alternate rapidly and randomly between a playing and a released state.
    I could regain control of the console without restarting if I:
    Either unpatched the backup DP or changed its Net # to a virgin #,
    and went into the cuelist options of the freaking out playbacks, set them to "is a chase", then deselected the "is a chase" option.

    At this point, now back in control, I added some new fixtures to the show and patched them to the backup DP with the new Net #. All appeared to be fine, except when I brought those new fixtures into the programmer, I couldn't adjust any of their parameters. It was as if they were in a pre-patched state.

    Thanks
Reply
  • 0
    Tom,
    My backup DP was connected when I cloned the universe.
    Nothing had been patched to it already.
    The backup DP came online properly and showed Outputs Idle until I cloned to it, at which point it showed Outputs Active.

    I fooled around with it some more last night and found a few things.
    The nature of the freakout is essentially any playback that is playing will alternate rapidly and randomly between a playing and a released state.
    I could regain control of the console without restarting if I:
    Either unpatched the backup DP or changed its Net # to a virgin #,
    and went into the cuelist options of the freaking out playbacks, set them to "is a chase", then deselected the "is a chase" option.

    At this point, now back in control, I added some new fixtures to the show and patched them to the backup DP with the new Net #. All appeared to be fine, except when I brought those new fixtures into the programmer, I couldn't adjust any of their parameters. It was as if they were in a pre-patched state.

    Thanks
Children
No Data
Related

www.etcconnect.com