Moving up to Hog3 PC

I'm loading into a venue with a Hog II PC system setup. I want to run Hog III PC using their playback wing, programming wing and two touchscreen monitors. I have a Hog III superwidget so we should be good to go as far as outputting Hog III.

We've loaded and launched Hog III PC and we've run into two problems. The first unusual problem is that on the primary launch screen the buttons for Launch New Show and Launch exhisting show are greyed out. So regrardless of any other issues, we can't launch the software.

The second and more pressing problem is that the Hog III can't seem to find the programming wing. It's connected, the trackball works, but when we go to the control panel to set up wings, the wing doesn't appear so we can't assign it to the program.

Anyone have any suggestions?

-Rob
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    Thanks for your quick posts and a call back from tech support.

    Here's what we discovered.

    The first problem was indeed solved by turning on the server. I guess it's not selected by default. Go figure.

    The second problem, might be a bug or just operator error. It seems that the programmer wing does not need to be assigned in the control panel. The playback wing assigns just fine. The widget is found just fine. And when we launch a show, the programmer wing works fine. We just assumed the programmer wouldn't work because we couldn't assign it in to anything. If it wasn't for the first problem we probably wouldn't have even realized the second.

    Thanks for the help.

    -Rob
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  • 0
    Thanks for your quick posts and a call back from tech support.

    Here's what we discovered.

    The first problem was indeed solved by turning on the server. I guess it's not selected by default. Go figure.

    The second problem, might be a bug or just operator error. It seems that the programmer wing does not need to be assigned in the control panel. The playback wing assigns just fine. The widget is found just fine. And when we launch a show, the programmer wing works fine. We just assumed the programmer wouldn't work because we couldn't assign it in to anything. If it wasn't for the first problem we probably wouldn't have even realized the second.

    Thanks for the help.

    -Rob
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