Inconvenient crash

On my RHFB, I usually leave the console running during the week. I use it in a fixed installation and tend to network to it to get cue numbers and change programming plus it is used off and on throughout the week. Ever since I got it, it will crash at least once or twice a week. it basically bcomes inoperable until I do a hard restart. It doesn't like being left alone or on for long periods of time and occasionally it will crash during normal keystrokes (never the same keystrokes twice). I have the latest revision installed and I am kind of at a loss. Has anyone else had this challenge? I need to get this fixed because I really don't need this happening during a show.

thanks for any help you can offer,
Eric
Parents
  • Can you please check in the logs folder of your RHFB and see if there are any DMP files in there? If so, it would be good to send those to us so our development team can debug and figure out why you are crashing so often. Also, what version of the XPE Image and what version of the Hog3PC software are you running?
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  • Can you please check in the logs folder of your RHFB and see if there are any DMP files in there? If so, it would be good to send those to us so our development team can debug and figure out why you are crashing so often. Also, what version of the XPE Image and what version of the Hog3PC software are you running?
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