WYG R22 Autofocus issue

Hey guys...not sure if the problem is on HES end or Cast end, but I'm having an issue with Autofocus/Selecting from within WYG.

Hog3PC connected to WYG on same computer.

VL1000AS - selects appropriately in Wyg/Programmer
Studio Color - selects appropriately in Wyg/Programmer
Studio Spot CMY Zoom - does NOT select in Wyg and transfer information to programmer
VL2000 Spots - does NOT select in Wyg and transfer information to programmer
VL2000 Wash - does NOT select in Wyg and transfer information to programmer

So, because the VL1K's and Studio Colors are working properly, I'm assuming it's a fixture ID issue between the connectivity driver and HogPC, but, again, I'm not sure.

Any ideas?

Thanks...
Parents
  • 0
    Jon,

    You said "So, because the VL1K's and Studio Colors are working properly, I'm assuming it's a fixture ID issue between the connectivity driver and HogPC, but, again, I'm not sure."

    And you are correct. An update needs to occur that takes work from both HES and Cast... we are working on our portion now and hope to have the information to Cast soon.

    thanks for your understanding,
Reply
  • 0
    Jon,

    You said "So, because the VL1K's and Studio Colors are working properly, I'm assuming it's a fixture ID issue between the connectivity driver and HogPC, but, again, I'm not sure."

    And you are correct. An update needs to occur that takes work from both HES and Cast... we are working on our portion now and hope to have the information to Cast soon.

    thanks for your understanding,
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