Hello, we recently upgraded to b 2425 and we now have an issue where our Xspots won't shutdown when we quit the show and application. It seems that they are still getting DMX, upon further investigation our Widget will sit there with the TX Mode and Link lighst lit along with the DMX Ok light blinking after we exit and quit the show.
If we shutdown and restart the PC the problem seems to go away until we launch the show. We have activites all thoughout the week so the PC is seldom turned off, this along with the phantom DMX issue has added hundreds of additional hours to our Xspot bulbs. We have done the control shutdown method for the Xspots but they never come back up, global reset, lamp strike, unless we power cycle them by climbing up into the catwalk.
Help!
