Anyone know how to remove a hammer from a wholehog??

Ive just aout had enough of my road hog!

On various occasions i have had the desk crash just before doors, usually when trying to do something VERY simple, then a few weeks ago for NO known reason WHATSOEVER the desk came up with a memory error and went blue screen on the right hand screen, the desk had been sat dormant for about an hour whilst i waited for guests to start to enter and as if it knew they were entering it crashed, i was also led to beleive its not the first time the desk has done something similar in the past few weeks.

It i running image 1.1.5 and software 3.0.2 ( b 2425 )

This is not the first problem ive had with thte desk, including various strange occurances when using RGB LED fixtures where the desk struggles to clear the cuelist thus requiring a restart, im almost at the point now where i pretty much backup and do a restart before most shows to ensure it doesnt freeze

Surely this shouldnt be the case with an expensive piece of kit, even if it is the "entry level" desk.

Finally im also disheartened by the way HES are with some requests ect, always seems a long wait until anything is implemented, i also feel very disappointed how they kept the RH full boar so quiet up until the release date thus meaning i have a desk with no networking and no function to remote focus but thats a whole nother kettle of fish!

The desk may be going on EBAY very soon!!!!!!!!!

Mike
Parents
  • I realise i posted twice, apologies, on a USB dongle and the connection dropped or so i thought,

    As for what is connected, there is no periphials at all connected, not even a keyboard, i just tend to use the internal keyboard unless running anything big

    When the problem has occured i have been mainly running approx 12-20 small moving lights mainly Martin Mac 250 Krypton, approx 30 + RGB chroma q colorblock db4 and up to 36 generic dim channels.

    I have had the machine open to see everything is seated correct as a freelancer had the desk when it last failed and posted on Blueroom, the main feeling was badly seated ram.

    I spoke to Chris Ferranti a long time ago regarding making the option of setting different colour fonts and images on the desk to help ease of identyfying fixtures / areas, he said it was something relatively simple to acheive and he would log a request, that is just one small thing that i have read a lot of people want, i apreciate HES are concentrating on the bigger things people require but surely there is space to implement the smaller things that would make it that bit easier to run.


    Going back to the thread of being able to upgrade the RH to allow networking or some way of remote focus i felt the general feeling was just to sell the desk and buy a new RHFB, easier said than done when it took me so long to get the funds released to buy a Rh! Rant over back on topic.

    I would love to have faith in the machine, just seems always to cause me issues, a few months back i was running a very important show for Diana Ross and had a playback wing attached, the wing kept freezing after approx 40 mins, not sure whether that was wing issue or desk but another confidence knocking situation!

    I dont want to feel on the seat of my pants everytime a show is running as to whether it is going to trip over or play good!


    Mike
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  • I realise i posted twice, apologies, on a USB dongle and the connection dropped or so i thought,

    As for what is connected, there is no periphials at all connected, not even a keyboard, i just tend to use the internal keyboard unless running anything big

    When the problem has occured i have been mainly running approx 12-20 small moving lights mainly Martin Mac 250 Krypton, approx 30 + RGB chroma q colorblock db4 and up to 36 generic dim channels.

    I have had the machine open to see everything is seated correct as a freelancer had the desk when it last failed and posted on Blueroom, the main feeling was badly seated ram.

    I spoke to Chris Ferranti a long time ago regarding making the option of setting different colour fonts and images on the desk to help ease of identyfying fixtures / areas, he said it was something relatively simple to acheive and he would log a request, that is just one small thing that i have read a lot of people want, i apreciate HES are concentrating on the bigger things people require but surely there is space to implement the smaller things that would make it that bit easier to run.


    Going back to the thread of being able to upgrade the RH to allow networking or some way of remote focus i felt the general feeling was just to sell the desk and buy a new RHFB, easier said than done when it took me so long to get the funds released to buy a Rh! Rant over back on topic.

    I would love to have faith in the machine, just seems always to cause me issues, a few months back i was running a very important show for Diana Ross and had a playback wing attached, the wing kept freezing after approx 40 mins, not sure whether that was wing issue or desk but another confidence knocking situation!

    I dont want to feel on the seat of my pants everytime a show is running as to whether it is going to trip over or play good!


    Mike
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