playback bar

I have a roadhog and a roadhog wing working off the iogear usb to vga adapter. I can slide my 2nd playback bar from screen to screen on the console but not to the screen on the wing. the mouse cursor will not go across to the wing screen unless you touch the screen, then it jumps over. Am I supposed to install drivers or something for iogear ?

Josh
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    Hi Josh

    When you connect the display I assume you're able to see the option to enable and disable it in the Control Panel? When you toggle Enable and click Apply it should logically arrange all the displays, putting the USB adapter to the left of the console, ie to the left of the left hand internal screen. Can you change the resolution on the display? You might also try booting up with the adapter already connected, if you haven't already. Otherwise I'm stumped. Did you purchase the adapter from High End? We look for specific device names so we know where to place all the displays. Perhaps the name is different from what we expect, although you'd see a warning in the Displays pane in the Control Panel.

    Jonathan
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  • 0
    Hi Josh

    When you connect the display I assume you're able to see the option to enable and disable it in the Control Panel? When you toggle Enable and click Apply it should logically arrange all the displays, putting the USB adapter to the left of the console, ie to the left of the left hand internal screen. Can you change the resolution on the display? You might also try booting up with the adapter already connected, if you haven't already. Otherwise I'm stumped. Did you purchase the adapter from High End? We look for specific device names so we know where to place all the displays. Perhaps the name is different from what we expect, although you'd see a warning in the Displays pane in the Control Panel.

    Jonathan
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