Hog 3 fixture builder

I don't get out here on the forums very often at all so this may have been covered already.
After consulting with techs at HES, it seems to be necessary to send an email in to have a fixture library created for a moving light.
As we as designers/programmers do our craft, most of us have a burning desire for more knowledge within the industry and try and stay up to date with the technology we work with. With that said; I am at a loss for reasons behind having to have someone else do something we are quite capable of doing ourselves given the proper tools and knowledge.
Rather than have to make phone calls after hours for tech support while trying to write a profile on the console or having to send in the channel/dmx value information to some library creator guru; why not make the fixture builder actually work or if it does, how about some clear cut info on how to properly use it?
My thoughts are if it has it, make it work. If it doesn't work; take it off the console entirely.
Is it suppose to be some sort of trade secret on how to write a profile correctly so it works?
Every time I have called to get help with this feature of the console I am met with the same general answer. Has issues. While trying to use it, many times it causes the console to lose the desktop and it has to either be restarted or complete reboot of Hog 3.
If there is someone with insite on how to make this area of the console work, let me know. If not; Someone please don't let this be like the X-spot and many other pieces of equipment that are left half finished only to fade away with a slow death. Finish it! Pretty Please..... :1zhelp:
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  • [quote=reifael;42896]...maybe you are really unlucky...but nearly everybody, who talled me about crashes, using the fixture builder, didn´t know, that before starting the fixture builder ALL WINDOWS should be closed...


    You have to have the patch window open to enter the fixture builder - ALL windows cannot be closed.

    I have had to build a few fixtures in the past with the fixture builder and yes closing all the other windows is a HUGE deal. The builder gets very unhappy with other windows open.

    I would like the fixture builder to work better, but what I would really like is access to the engine used by Steve to make fixtures.

    I would also like the ability to add user definable entries in the fixture builder - something I can change what it called... Steve D. will appreciate this idea (maybe) after building the Speedwire profile for me. There wasn't anything sensible to call some of the parameters for that fixture in the fixture builder and the control options did not necessarily make the most sense for it either.

    I did notice an issue with the fixture builder when using it yesterday - when adding and deleting new dmx entries it did not always add or delete from the appropriate line as selected in the fixture builder - it was deleting entries from 3 lines below where I -thought- I had it selected. I tried this a number of times a number of different ways and had the same basic result every time. Same thing when adding a line in the builder.
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  • [quote=reifael;42896]...maybe you are really unlucky...but nearly everybody, who talled me about crashes, using the fixture builder, didn´t know, that before starting the fixture builder ALL WINDOWS should be closed...


    You have to have the patch window open to enter the fixture builder - ALL windows cannot be closed.

    I have had to build a few fixtures in the past with the fixture builder and yes closing all the other windows is a HUGE deal. The builder gets very unhappy with other windows open.

    I would like the fixture builder to work better, but what I would really like is access to the engine used by Steve to make fixtures.

    I would also like the ability to add user definable entries in the fixture builder - something I can change what it called... Steve D. will appreciate this idea (maybe) after building the Speedwire profile for me. There wasn't anything sensible to call some of the parameters for that fixture in the fixture builder and the control options did not necessarily make the most sense for it either.

    I did notice an issue with the fixture builder when using it yesterday - when adding and deleting new dmx entries it did not always add or delete from the appropriate line as selected in the fixture builder - it was deleting entries from 3 lines below where I -thought- I had it selected. I tried this a number of times a number of different ways and had the same basic result every time. Same thing when adding a line in the builder.
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