Updating the Hog

Hey guys. I need to update our Hog but need some help. Here is the situation: The church that I work for bought a RoadHog brand new in August of 09. At the time of purchase, we thought the system was fully updated. However, it was not until last month that we realized that our system was way out of date (Version 1.3.4 or something). So I called High End and talked to a technician. He said that I would have to upgrade the packet (to Version 3._._) and the software. He also said I would loose all of my pallettes since I am upgrading the packet from Version 1 to Version 3.

If possible, could someone please give me detailed instructions on how to do this. I know all the upgrades are available from online, but I am worried about upgrading the packet to Version 3. Also, will I loose all my palettes? Thanks guys. I hope this makes sense.

Kyle
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    Sounds like you're looking at the wrong version number. The Road Hog isn't even capable of running version 1.3.4 of the Hog software (or any 1.3.x version for that matter). If you're seeing a 1.3.x version, then it's probably the XPe Operating system version number.

    On the Road Hog, you have a separate version numbers for the operating system (sometimes called the XPe image) and for the Hog3 application software. The RH originally shipped with 2.something of the Hog3 application.

    You should have no trouble loading shows created on 2.x versions of the application under version 3.1.6 (The current version). Just make sure you backup any shows you care about to a USB stick before doing the upgrade.
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  • 0
    Sounds like you're looking at the wrong version number. The Road Hog isn't even capable of running version 1.3.4 of the Hog software (or any 1.3.x version for that matter). If you're seeing a 1.3.x version, then it's probably the XPe Operating system version number.

    On the Road Hog, you have a separate version numbers for the operating system (sometimes called the XPe image) and for the Hog3 application software. The RH originally shipped with 2.something of the Hog3 application.

    You should have no trouble loading shows created on 2.x versions of the application under version 3.1.6 (The current version). Just make sure you backup any shows you care about to a USB stick before doing the upgrade.
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