(2773) Bug Report: Extreme Lag in Cue Playback

Name: Phil Gilbert
Date: 6/14/10
Software Version and build number: V3.1.6 (Build 2773)
Number of displays:
Connected USB Devices: (2) Touch Screens
Networked Devices: (2) Hog 3 / (6) DP2000
Detailed description of the problem including instructions to reproduce (if possible) and exact syntax used:

(I've e-mailed this show file to Brad.)

Cuelist 8 is the main show. As we play back cues, there is anywhere from a 1-2 second delay from when we hit GO to when a cue fires and then there is a very jerky start to the cue. This seems to be more pronounced the farther we are in to the cuelist. (You will see that we have updated the paths of most of these cues to 'Speed Up' to try to alleviate some of this. Please look at the same cues with default paths as well.)

The Hogs and DPs are set up on the same port with all different user numbers. All devices are on the same network. The show is patched with each universe cloned to its 'B' device. i.e. DP-A1 is cloned to DP-B1.

Please let me know what other information you need.

PG
Parents
  • So far the only thing I have deduced is that on v3.0.5 this show file doesn't suffer from this poor DP2K performance. Version 3.1.0 was a major development effort with a number of code changes and somewhere in that release the DP 2000s must have been effected in a way that puts them in a poor position for shows like this one.

    The developers and myself are currently looking at this in the lab but it might be wise to downgrade to 3.0.5 for your show. I hate recommending this at the last minute but with your show file the DP performance is depreciated enough that I can't imagine running a show in that state.
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  • So far the only thing I have deduced is that on v3.0.5 this show file doesn't suffer from this poor DP2K performance. Version 3.1.0 was a major development effort with a number of code changes and somewhere in that release the DP 2000s must have been effected in a way that puts them in a poor position for shows like this one.

    The developers and myself are currently looking at this in the lab but it might be wise to downgrade to 3.0.5 for your show. I hate recommending this at the last minute but with your show file the DP performance is depreciated enough that I can't imagine running a show in that state.
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