DP8K Lock up - 3.1.7

This has started happening more and more over the last few weeks.

Last weekend, the DP8K locked up during our event (the DP runs 24/7 but the console shuts down each night). The DP has a reset node as part of the startup macro and today I did a hard reboot of the DP before the event.

At noon (PST), I did the hard reboot of the system with the startup of the console. Tonight at 4:50pm, the DP locked up again and sent all fixtures to 0/0 (instead of 50/50). Only a single cue was being played (no other masters, lists or scenes running). This time, however, I was able to get a screen shot of the DP8K and hopefully it can deduce what happened.

Any ideas????

System:
Hog 3 Full Size
Hog 3 Expansion Wing
1 DP2K (on Artnet network...not Hog Network)
1 DP8K
1 Keyboard
1 Mouse

All other networking is separated into it's own system for artnet distribution.
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  • 0
    Hi Jon,

    Any chance we can get your show file to load up here? It would help us determine if it's something wrong with the software in general, or something that has occurred in that particular show. It would also help a ton if we can just get the problem to recreate here, since we haven't been having much luck with our testing scenarios.

    Our FTP has been having some issues, so for now if you could use www.wetransfer.com and send it to either my attention or Chris's attention, we'll hop on testing it.

    Thanks,
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  • 0
    Hi Jon,

    Any chance we can get your show file to load up here? It would help us determine if it's something wrong with the software in general, or something that has occurred in that particular show. It would also help a ton if we can just get the problem to recreate here, since we haven't been having much luck with our testing scenarios.

    Our FTP has been having some issues, so for now if you could use www.wetransfer.com and send it to either my attention or Chris's attention, we'll hop on testing it.

    Thanks,
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