So after switching a recalled brand new DP8K to an older model, I was successful in getting the console conected to the DP8K. Despite the show seeming to being running with no problems, I am getting a message on the display of the DP8K that reads "SoftwareVersionMismatch". This is displayed where it would normally say Output Active. The show is running, but what does the message mean?
Did you go into setup, network, software update and match the software versions accordingly? If the software locally on the DP8k isn't the same as what's running on the console, DMX will not be sent and output. I'm sure you have, but you may want to try hard loading the software to the dp8k as well ... might not have uploaded correctly the first time.
Did you go into setup, network, software update and match the software versions accordingly? If the software locally on the DP8k isn't the same as what's running on the console, DMX will not be sent and output. I'm sure you have, but you may want to try hard loading the software to the dp8k as well ... might not have uploaded correctly the first time.
