Bug - Occasional SMPTE loss on Full Boar after 3.2.0

I have a Full Boar that was just upgraded to 3.2.0 a week ago. Since then on 2 separate occasions, the console stopped receiving timecode altogether. Always on the same day there was a tech rehearsal during which timecode was received perfectly. We have two different production shows in different showfiles and only one of them so far has had this issue. This may or may not be a coincidence. On both occasions of this failure the console received timecode while locating the show tapes but once show was started, no timecode was received. We have looked at all of the obvious things (timecode enabled and in the correct settings for our purpose).

Would appreciate any advice as this obviously has a major impact on running the shows. Simulating timecode for now when it happens but that's not perfect.

Thanks,

Ryan
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  • That's very interesting because v3.1.8 is when we re-wrote our drivers to be 64-bit compatible and it is possible that something in the driver re-write or in the application level changes to accommodate the new drivers caused a long uptime stability issue. Knowing whether or not this problem will reproduce in shot term console operation will also be key for us in testing and resolving the problem. Thanks for the info and patience Ryan.
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  • That's very interesting because v3.1.8 is when we re-wrote our drivers to be 64-bit compatible and it is possible that something in the driver re-write or in the application level changes to accommodate the new drivers caused a long uptime stability issue. Knowing whether or not this problem will reproduce in shot term console operation will also be key for us in testing and resolving the problem. Thanks for the info and patience Ryan.
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