Bug - Occasional SMPTE loss on Full Boar after 3.2.0

I have a Full Boar that was just upgraded to 3.2.0 a week ago. Since then on 2 separate occasions, the console stopped receiving timecode altogether. Always on the same day there was a tech rehearsal during which timecode was received perfectly. We have two different production shows in different showfiles and only one of them so far has had this issue. This may or may not be a coincidence. On both occasions of this failure the console received timecode while locating the show tapes but once show was started, no timecode was received. We have looked at all of the obvious things (timecode enabled and in the correct settings for our purpose).

Would appreciate any advice as this obviously has a major impact on running the shows. Simulating timecode for now when it happens but that's not perfect.

Thanks,

Ryan
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  • Hey Chris, now that i am at the gig that I have the H3 and USB SMPTE widget, i have to reset (unplug and replug) the Widget almost every time i start & re-start SMPTE. This is rough during programming a show since we shuttle back and forth the show tape to stamp the cues. especially since we are programming movers as well as media servers. so much time is lost unplugging and re-plugging this widget. we are in 3.20 OS. so frustrating that it makes me really hate this setup.

    any thoughts?
    keith
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  • Hey Chris, now that i am at the gig that I have the H3 and USB SMPTE widget, i have to reset (unplug and replug) the Widget almost every time i start & re-start SMPTE. This is rough during programming a show since we shuttle back and forth the show tape to stamp the cues. especially since we are programming movers as well as media servers. so much time is lost unplugging and re-plugging this widget. we are in 3.20 OS. so frustrating that it makes me really hate this setup.

    any thoughts?
    keith
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