3.2.0 b3148 Two part Console and DP connectivity

8-11-11
V3.2.0 b 3148
1 - Hog 2
1 - DP 8K (new unit, June 14 build date)
1 - DP 2K in Art-Net Mode
1 - Netgear switch

Issue 1 - This may or may not be an issue. When the unit powers up and is not attached to a console, it does not boot into the No Server screen. It goes as far as "initializing show", sits there and every 5 seconds the screen briefly goes blank and code runs through it. Then it goes back to the initializing screen. This is the only DP I have noticed doing this. This could be completely normal, but like I mentioned, I have not noticed this before with other units.

Issue 2 - The console will not talk to the DP. This is the primary issue. With the console up and running, the DP will never load the show and join in. The DP always shows scanning for show, or occasionally when it does completely boot, it shows no server and will not join.

Occasionally, in the network window of the desk it shows the DP as being there, but being offline. However on the DP, it shows it as not being connected.

This originally led me to believe it was a DP issue especially when coupled with the first issue. However, when I bring out a different desk, that DP joins right in and runs fine.

I tried the problem console on a different DP rack and have the same issue, no communication.

When I added a second console to the network, it drove the DP's and then the first desk was able to control them as well. I took the second console away and the system still worked. Shut the system down, started a new show, and I'm back to the same problem. The console won't talk to the DP's.

So, it looks like there seems to be an issue with the desk starting communication back and forth, but once that door is open, it's happy.

I have re-installed software on the console and tried various cables between the console and DP. The console is set to run a DHCP server and have all 4 red network lights on the back of the desk. Any thoughts?

Much beard stroking going on here....
Parents
  • Chris,

    In the network window, the DP shows up as Offline in red. There is nothing patched in this show. Earlier today, it would switch between red and black. This was when there were two consoles on the show.

    I verified that the DP was set to obtain and IP via DHCP on both ports. The show file also has the DP's fixture link set to obtain IP via DHCP.

    I set the console to only run a Boot Server. The console's IP address is the default. I set the DP's IP address to 172.31.0.2 w/subnet of 255.255.0.0. The Fixture Link side is still set to obtain IP via DHCP. (I'm assuming you meant Fixture Link and not Hognet in line 3 of your suggestions). All units are set to port 6600. As of right now, I have taken the DP 2K and the switch out of line, so it is just Console---Cable---DP8K. Still no luck. I have tried crossover and a straight cable between the two just for grins with no change. Currently sitting with a crossover cable in line.
Reply
  • Chris,

    In the network window, the DP shows up as Offline in red. There is nothing patched in this show. Earlier today, it would switch between red and black. This was when there were two consoles on the show.

    I verified that the DP was set to obtain and IP via DHCP on both ports. The show file also has the DP's fixture link set to obtain IP via DHCP.

    I set the console to only run a Boot Server. The console's IP address is the default. I set the DP's IP address to 172.31.0.2 w/subnet of 255.255.0.0. The Fixture Link side is still set to obtain IP via DHCP. (I'm assuming you meant Fixture Link and not Hognet in line 3 of your suggestions). All units are set to port 6600. As of right now, I have taken the DP 2K and the switch out of line, so it is just Console---Cable---DP8K. Still no luck. I have tried crossover and a straight cable between the two just for grins with no change. Currently sitting with a crossover cable in line.
Children
No Data
Related