3.2.0 b3148 Two part Console and DP connectivity

8-11-11
V3.2.0 b 3148
1 - Hog 2
1 - DP 8K (new unit, June 14 build date)
1 - DP 2K in Art-Net Mode
1 - Netgear switch

Issue 1 - This may or may not be an issue. When the unit powers up and is not attached to a console, it does not boot into the No Server screen. It goes as far as "initializing show", sits there and every 5 seconds the screen briefly goes blank and code runs through it. Then it goes back to the initializing screen. This is the only DP I have noticed doing this. This could be completely normal, but like I mentioned, I have not noticed this before with other units.

Issue 2 - The console will not talk to the DP. This is the primary issue. With the console up and running, the DP will never load the show and join in. The DP always shows scanning for show, or occasionally when it does completely boot, it shows no server and will not join.

Occasionally, in the network window of the desk it shows the DP as being there, but being offline. However on the DP, it shows it as not being connected.

This originally led me to believe it was a DP issue especially when coupled with the first issue. However, when I bring out a different desk, that DP joins right in and runs fine.

I tried the problem console on a different DP rack and have the same issue, no communication.

When I added a second console to the network, it drove the DP's and then the first desk was able to control them as well. I took the second console away and the system still worked. Shut the system down, started a new show, and I'm back to the same problem. The console won't talk to the DP's.

So, it looks like there seems to be an issue with the desk starting communication back and forth, but once that door is open, it's happy.

I have re-installed software on the console and tried various cables between the console and DP. The console is set to run a DHCP server and have all 4 red network lights on the back of the desk. Any thoughts?

Much beard stroking going on here....
Parents
  • I am having problems with one HOG III connecting to one DP8000 (using one crossover cable). DP8k set with DHCP. I have only been creating new shows with the new software and it happens everytime. After resetting the console and DP8K a couple times it finally seems to connect. It will also sit in Idle until something is actually patched in the console. Once you patch the DP needs to be reset again. Currently, I started a new show, patched and ready but the DP8K will not load. Tried multiple DP and same issue. The only other way to get the console and DP8k to talk is to reset the network settings in the console and then go back to Network: Use Default IP Setting, DHCP/Boot Server: Enable DHCP and Boot Server....then the DP8K loads show.
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  • I am having problems with one HOG III connecting to one DP8000 (using one crossover cable). DP8k set with DHCP. I have only been creating new shows with the new software and it happens everytime. After resetting the console and DP8K a couple times it finally seems to connect. It will also sit in Idle until something is actually patched in the console. Once you patch the DP needs to be reset again. Currently, I started a new show, patched and ready but the DP8K will not load. Tried multiple DP and same issue. The only other way to get the console and DP8k to talk is to reset the network settings in the console and then go back to Network: Use Default IP Setting, DHCP/Boot Server: Enable DHCP and Boot Server....then the DP8K loads show.
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