Random Roadhog freezes

Since 3.2 I have been experiencing several random crashes where the console is unresponsive. There is no real trigger to cause it, sometimes it will hang after idling for a few hours or while normal programming. Upon opening the processes window, the playback process has stopped and a log-off/on clears it up for a while.
The desk has generated two .dmp files, where should I upload them to?

The problem persisted when updating to 3.2.1 so no resolution with that.
It's a Road Hog with 2 playback wings and IOgear USB>VGA adapter, but the problem still happens with nothing but power to the desk.
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  • Andris

    Please upload your showfile using highend.wetransfer.com/
    Please upload it to my email :
    MGRAHAM@barco.com

    Not sure what you are running into but once I get your showfile it will be easier to test.
    Can you please provide me with a step by step repro to get into any of the states you discribed?
    Does this occur during playback or programming?
    Also can you discribe your setup so I can match it in the lab?
Reply
  • Andris

    Please upload your showfile using highend.wetransfer.com/
    Please upload it to my email :
    MGRAHAM@barco.com

    Not sure what you are running into but once I get your showfile it will be easier to test.
    Can you please provide me with a step by step repro to get into any of the states you discribed?
    Does this occur during playback or programming?
    Also can you discribe your setup so I can match it in the lab?
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