RoadHog Full Boar 3.2.1 Crashing

I have a RoadHog Full Boar, running v3.2.1, and a playback wing.
The console has been crashing when merging fixtures from the uncommon fixture library. It does the merge, but then flicks to the flying pig logo (as on startup) and we have no control at all.
Only option is a hard reset.

Also, I've been having problems loosing control of the playback wing. Only option has been to disconnect and reconnect. (not great during the show)

I have had a look around, but I've not seen these issues in any other threads; does anyone else have any experience of these problems?
Right now I'm still not really sure whether this is an issue with the software, or the console.

If anyone is able to shed any light on what might be going on, I would be very interested.
Thanks.
Parents
  • Hi Tim,

    Sorry to hear of the troubles. Is the crashing happening with all of your show files or just one particular show file? After restarting the console did the merge actually succeed? One thing to do in the case of this crash is hold pig+open+backspace and right click and restart the desktop process.

    The wing issue is concerning. Do you have any other USB devices plugged in? Using a USB hub of any kind? Is it the Hog3 model Playback wing or the new wing with the touchscreen built in?

    Sorry we always have so many troubleshooting questions right off the bat but knowing the variables should help us to get you a faster solution to the issues at hand.
Reply
  • Hi Tim,

    Sorry to hear of the troubles. Is the crashing happening with all of your show files or just one particular show file? After restarting the console did the merge actually succeed? One thing to do in the case of this crash is hold pig+open+backspace and right click and restart the desktop process.

    The wing issue is concerning. Do you have any other USB devices plugged in? Using a USB hub of any kind? Is it the Hog3 model Playback wing or the new wing with the touchscreen built in?

    Sorry we always have so many troubleshooting questions right off the bat but knowing the variables should help us to get you a faster solution to the issues at hand.
Children
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