RoadHog Full Boar 3.2.1 Crashing

I have a RoadHog Full Boar, running v3.2.1, and a playback wing.
The console has been crashing when merging fixtures from the uncommon fixture library. It does the merge, but then flicks to the flying pig logo (as on startup) and we have no control at all.
Only option is a hard reset.

Also, I've been having problems loosing control of the playback wing. Only option has been to disconnect and reconnect. (not great during the show)

I have had a look around, but I've not seen these issues in any other threads; does anyone else have any experience of these problems?
Right now I'm still not really sure whether this is an issue with the software, or the console.

If anyone is able to shed any light on what might be going on, I would be very interested.
Thanks.
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  • 0
    Tim

    You seem to be talking about three different things

    1. Crash while merging
    2. Crash while playback your show
    3. Playback wing disconnects during a show

    Please send me your show file. Please use the following to upload it highend.wetransfer.com/

    Upload it to my email MGRAHAM@barco.com

    Can you also upload the dump files (setup-shows-file broswer-logs)
    Make sure they are from your latest crash, then delete all the files so if this occurs again we can make sure to get a current dump file.

    Problem #1:
    What fixtures are you merging in?
    Are you merging in just one fixture at a time or many fixtures?

    Problem #2:
    Can you provide me with a step by step on how to crash the desk while you are in playback?
    What page are you on when the crash occurs?
    Are you just in playback or are you updating a cue?

    Problem#3
    Does the wing have external power?
    How long does it stay connected, 10 minutes an hour?
    Do you have another wing to try as it may be a hardware failure?
Reply
  • 0
    Tim

    You seem to be talking about three different things

    1. Crash while merging
    2. Crash while playback your show
    3. Playback wing disconnects during a show

    Please send me your show file. Please use the following to upload it highend.wetransfer.com/

    Upload it to my email MGRAHAM@barco.com

    Can you also upload the dump files (setup-shows-file broswer-logs)
    Make sure they are from your latest crash, then delete all the files so if this occurs again we can make sure to get a current dump file.

    Problem #1:
    What fixtures are you merging in?
    Are you merging in just one fixture at a time or many fixtures?

    Problem #2:
    Can you provide me with a step by step on how to crash the desk while you are in playback?
    What page are you on when the crash occurs?
    Are you just in playback or are you updating a cue?

    Problem#3
    Does the wing have external power?
    How long does it stay connected, 10 minutes an hour?
    Do you have another wing to try as it may be a hardware failure?
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