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    raul - Former HES Forum Member
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iPC - Broken Touchscreens

Hi there,

I've a iPC console with both Touchscreens not working (no video, no touch), dunno why.

I've tried with other ELO 12" monitors (1715L) and I can see the image, but I'm not able to configure them as touch screens, I can view only one of them... (using xpe 8.6.1).

Can I use 17185L as iPC monitors? or must buy a 12" one? if so, can I use the new model 1215L without problem?

Cheers,
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    Raul

    This is what I would try:
    1. Have both monitors hooked
    2. Perform a FULL INSTALL on the desk (make sure you backup your shows on external media before doing this as your shows we be deleted)
    3. After the install completes, go into the calibrate touchscreens window
    4. If a touchscreen is present REMOVE it
    5. Detect touchscreens

    If this does not work do you have another touchscreen we can test with?
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  • 0
    Raul

    This is what I would try:
    1. Have both monitors hooked
    2. Perform a FULL INSTALL on the desk (make sure you backup your shows on external media before doing this as your shows we be deleted)
    3. After the install completes, go into the calibrate touchscreens window
    4. If a touchscreen is present REMOVE it
    5. Detect touchscreens

    If this does not work do you have another touchscreen we can test with?
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