Full Boar Crashing After Software Update

I work in a Production staff and we have a Roadhog Full Boar lighting board, the we got a hold of approximately 2 years ago. Recently (within 5 months) we took it into the place where we bought it to get the top control board replaced. They checked it out and made sure everything was fine mechanically with the board, and also performed a software update. Ever since this software update, our board has been crashing mid show, which is not only frustrating but extremely bad as our lights freeze and we can no longer run the show. I am just wondering if anyone else has had this problem, and if you had if you have any solutions. Also if you have and suggestions regardless, please let me know as I would greatly appreciate it.

Thanks RJ
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    We are using a fullboar and having similar issues. The crashes happen across all show files. It freezes and refuses to open the processes window so it can be restarted. Mainly the desktop crashes, occasionally the playback. These freezes and crashes occur during tasks of various complexities, from bringing up a single parcan to running several complicated chases.
    Most recently it stopped working during a show. I was unable to open the processes window using the (pig)+(open)+('s virtual toolbar.
    I was only able to control the intensity of the cues already asserted in my playback masters. I was unable to assert or advance any cuelists. The programmer was still functional.

    Anyone else experienced this?
    Any one have any solutions?
    Thanks :)
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  • 0
    We are using a fullboar and having similar issues. The crashes happen across all show files. It freezes and refuses to open the processes window so it can be restarted. Mainly the desktop crashes, occasionally the playback. These freezes and crashes occur during tasks of various complexities, from bringing up a single parcan to running several complicated chases.
    Most recently it stopped working during a show. I was unable to open the processes window using the (pig)+(open)+('s virtual toolbar.
    I was only able to control the intensity of the cues already asserted in my playback masters. I was unable to assert or advance any cuelists. The programmer was still functional.

    Anyone else experienced this?
    Any one have any solutions?
    Thanks :)
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