Library Requests

Hi,
Can we change the text in the Library procedure so that users are aware it will take more than 7 days and possibly up to a very long time.
First show has been and done without the correct library despite sending a request on 1st March and getting an automated reply.
If it's going to more than 7 days or Barco/High end don't have the ability to generate new Lib files within a given the current timeframe would it be easier to outsource the Lib file creation to someone who can possibly do it quickly.


Thanks C
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