DP2000 / Artnet Mode

Hi, Apologies if this is the wrong thread for this, I couldn't decide on the best place for it.

Got a Hog3 and separate PC setup, Got a DP8000 when the s/w did away with the DP2000 but have come across a small issue,

We're trying to use it in art-net mode, all works fine, except the output was really erratic. Then i realised it was running in 75HZ mode, I've tried to re-flash it using v 3.1.9 which i believe is the last supported version, and within the PC software, the device reads as running at 25Hz but I can't change it, and the device sits in 75hz mode irrespective of what device (console or PC) it's connected to.

Any newer devices show the DP2k as "Incompatible software version" as I'd expect (3.2.0 and above)

Could anyone please offer some advice as to what i'm doing wrong? - I was hoping to still get use from this unit.

The unit receives art-net as expected, and spits out DMX, it's just at the wrong refresh rate I believe.

Many Thanks
Dean.
Parents
  • 0
    [QUOTE=ericthegeek;59980]Where are you seeing 75 Hz? Is it on the default display that shows you the refresh rate for all 4 DMX universes?

    When in Art-Net mode, you can't set the refresh rate. The refresh rate is determined by whatever is sending the Art-Net data to the DP2000. The front panel display is just reporting the refresh rate it's receiving from the network.

    75 Hz seems high. There are cases where it's legitimate to send data that fast, but it's not done very often. I suspect you may have more than one Art-Net sender on the network that's sending data to the DP2000, and that 75 Hz means it's receiving data at 25 Hz from three different sources. This could also explain the erratic output.

    Hi Eric,
    The DP is stuck in 75Hz even when it's not connected to any console or network and in DP mode. (See pic attached) -
    The only thing that's changed (around the same time, although i'm sure we've used it fine since) is that the cosel PSU failed within the DP. I replaced this with the identical part number from cosel.
Reply
  • 0
    [QUOTE=ericthegeek;59980]Where are you seeing 75 Hz? Is it on the default display that shows you the refresh rate for all 4 DMX universes?

    When in Art-Net mode, you can't set the refresh rate. The refresh rate is determined by whatever is sending the Art-Net data to the DP2000. The front panel display is just reporting the refresh rate it's receiving from the network.

    75 Hz seems high. There are cases where it's legitimate to send data that fast, but it's not done very often. I suspect you may have more than one Art-Net sender on the network that's sending data to the DP2000, and that 75 Hz means it's receiving data at 25 Hz from three different sources. This could also explain the erratic output.

    Hi Eric,
    The DP is stuck in 75Hz even when it's not connected to any console or network and in DP mode. (See pic attached) -
    The only thing that's changed (around the same time, although i'm sure we've used it fine since) is that the cosel PSU failed within the DP. I replaced this with the identical part number from cosel.
Children
No Data
Related

www.etcconnect.com