Road Hog Full Boar crashing

Recently I´ve expirienced some very unfortunate, and unexpected problems with two different Roadhog full boar consoles. Running the same show. Both are brand new.

The playback freezes and refuses to open the processes window so it can be restarted.
These freezes occur during tasks of various complexities.

Sometimes it works during many hours before freezing, sometimes only after a few minutes...

Most recently it stopped working during a show after a cue update. I was unable to open the processes window using the (pig)+(open)+(
I was only able to control the intensity of the cues already asserted in my playback masters. I was unable to assert or advance any cuelists. The programmer was still functional, the touch screens too.

Full boar specifications :
XPe image 1.8.1
Software version 3.2.3

Let me know if you would like to have a look at the show file...

Thanks
Parents
  • 0
    If a new show does not have the same problems you can try merging your old show into a new show, this sometimes helps. Open a new show and press SETUP_>SHOWS->MERGE SHOWS. When asked for a source location select a backup of your current show and follow the prompts.

    The problem may also be a corrupt palette, cue, or view for example. Watch and see when the problem happens what may be common each time the problem occurs. If it is always in the same cue, try deleting the cue and re-recording it. Also keep two way radios away from the console as they can cause problems as well.
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  • 0
    If a new show does not have the same problems you can try merging your old show into a new show, this sometimes helps. Open a new show and press SETUP_>SHOWS->MERGE SHOWS. When asked for a source location select a backup of your current show and follow the prompts.

    The problem may also be a corrupt palette, cue, or view for example. Watch and see when the problem happens what may be common each time the problem occurs. If it is always in the same cue, try deleting the cue and re-recording it. Also keep two way radios away from the console as they can cause problems as well.
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