Road Hog Full Boar crashing

Recently I´ve expirienced some very unfortunate, and unexpected problems with two different Roadhog full boar consoles. Running the same show. Both are brand new.

The playback freezes and refuses to open the processes window so it can be restarted.
These freezes occur during tasks of various complexities.

Sometimes it works during many hours before freezing, sometimes only after a few minutes...

Most recently it stopped working during a show after a cue update. I was unable to open the processes window using the (pig)+(open)+(
I was only able to control the intensity of the cues already asserted in my playback masters. I was unable to assert or advance any cuelists. The programmer was still functional, the touch screens too.

Full boar specifications :
XPe image 1.8.1
Software version 3.2.3

Let me know if you would like to have a look at the show file...

Thanks
Parents
  • 0
    Hi Mitch,

    I tried to merge my old show into a new one as you explained, and I had the same problems again and again...

    The crashes happens during programming, like calling fixtures numbers, recording, updating or patching fixtures...
    I think its happens when I work quickly...

    After a crash, I open the "Launched Processes" window and every Processes are running... So I try to restart Playback Processes and nothing happens... I try the same with Desktop Processes and nothing happens too...
    The only way to recover is to restart the desk manually.

    I attached two pictures, one of the playback during a crash (look at the intensity and beam button illuminated together...), and one of the "Launched Processes" window when I tried to restart playback.

    Thanks for your help.
Reply
  • 0
    Hi Mitch,

    I tried to merge my old show into a new one as you explained, and I had the same problems again and again...

    The crashes happens during programming, like calling fixtures numbers, recording, updating or patching fixtures...
    I think its happens when I work quickly...

    After a crash, I open the "Launched Processes" window and every Processes are running... So I try to restart Playback Processes and nothing happens... I try the same with Desktop Processes and nothing happens too...
    The only way to recover is to restart the desk manually.

    I attached two pictures, one of the playback during a crash (look at the intensity and beam button illuminated together...), and one of the "Launched Processes" window when I tried to restart playback.

    Thanks for your help.
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