Road Hog Full Boar crashing

Recently I´ve expirienced some very unfortunate, and unexpected problems with two different Roadhog full boar consoles. Running the same show. Both are brand new.

The playback freezes and refuses to open the processes window so it can be restarted.
These freezes occur during tasks of various complexities.

Sometimes it works during many hours before freezing, sometimes only after a few minutes...

Most recently it stopped working during a show after a cue update. I was unable to open the processes window using the (pig)+(open)+(
I was only able to control the intensity of the cues already asserted in my playback masters. I was unable to assert or advance any cuelists. The programmer was still functional, the touch screens too.

Full boar specifications :
XPe image 1.8.1
Software version 3.2.3

Let me know if you would like to have a look at the show file...

Thanks
Parents
  • 0
    I'm suffering from a similar problem. Do you loose control of your entire surface controls? I've found it happens practically everytime i activate the trackball ( noticed your trackball was active). So far no issues when i dont activate the trackball. Its heading back to the distributor this wk finally now we are dark for a wk or so to leave it in thier hands.
Reply
  • 0
    I'm suffering from a similar problem. Do you loose control of your entire surface controls? I've found it happens practically everytime i activate the trackball ( noticed your trackball was active). So far no issues when i dont activate the trackball. Its heading back to the distributor this wk finally now we are dark for a wk or so to leave it in thier hands.
Children
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