Road Hog Full Boar crashing

Recently I´ve expirienced some very unfortunate, and unexpected problems with two different Roadhog full boar consoles. Running the same show. Both are brand new.

The playback freezes and refuses to open the processes window so it can be restarted.
These freezes occur during tasks of various complexities.

Sometimes it works during many hours before freezing, sometimes only after a few minutes...

Most recently it stopped working during a show after a cue update. I was unable to open the processes window using the (pig)+(open)+(
I was only able to control the intensity of the cues already asserted in my playback masters. I was unable to assert or advance any cuelists. The programmer was still functional, the touch screens too.

Full boar specifications :
XPe image 1.8.1
Software version 3.2.3

Let me know if you would like to have a look at the show file...

Thanks
Parents
  • I am having the same problem. Random crahes. It doesent have anything to do with the track ball or window presets as I have changed all of those in an attempt to resolve the problem.
    I have found that it only happens during programming and saving.
    I haven't had a problem during cue playback as of yet.
    When it crashes I have touch screen control but no key control at all. Also no track ball.
    This is REALLY frustrating as I have to red button reboot to which I come back without full control until I log off and log back in loading the current show. You all know how long it takes for this to reboot... twice
Reply
  • I am having the same problem. Random crahes. It doesent have anything to do with the track ball or window presets as I have changed all of those in an attempt to resolve the problem.
    I have found that it only happens during programming and saving.
    I haven't had a problem during cue playback as of yet.
    When it crashes I have touch screen control but no key control at all. Also no track ball.
    This is REALLY frustrating as I have to red button reboot to which I come back without full control until I log off and log back in loading the current show. You all know how long it takes for this to reboot... twice
Children
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