Some fixtures work from cue, but not programming console

Hi, we have some LED lighting fixtures that are behaving strangely.

With Blind off I cannot get the LEDs to turn on if they are off, or off if they are on when entering commands on the programmer. But other lighting fixtures do turn on or off when addressed.

In the Cue list if we go to where the lights are turned on we can see them being addressed in the cue, and they do turn on and cycle through color combinations as expected.

Then when we advance to the cue that sets the intensity to 0% for these fixtures the LEDs do not turn off!

If we Goto cue 1 the LEDs DO turn off, but there is no explicit addressing of the fixtures in Cue 1 that I can find.

Again, if I am at Cue 1 and I try to enter 300 @ 100, for example, the LED does not turn on. Of if I am paused at the cue where the LEDs are cycling issuing 300 @ 0 does not turn them off. (Obviously issuing more than the 300 fixture number).

What should I look for to identify the problem? Again the lights are being controlled somewhat, but not fully.

Thanks,
Burt
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  • 0
    A little more information. I haven't had a chance to test this as there wasn't time enough before the show today.

    At the cue where they were trying to turn off the LED lights the cue had the R G and B levels set to 0% and the LED intensity field is not accessible (since RGB was being used).

    A little further on there was another cue that also was labeled blackout. In that cue the same LED fixtures set the LED intensity field to 0% and RGB was not being used. This cue does indeed turn off the LEDs as expected.

    Tomorrow I'll try a quick edit to see if this also works for the first cue, I would expect that it will resolve the issue.

    Thanks,
    Burt
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  • 0
    A little more information. I haven't had a chance to test this as there wasn't time enough before the show today.

    At the cue where they were trying to turn off the LED lights the cue had the R G and B levels set to 0% and the LED intensity field is not accessible (since RGB was being used).

    A little further on there was another cue that also was labeled blackout. In that cue the same LED fixtures set the LED intensity field to 0% and RGB was not being used. This cue does indeed turn off the LEDs as expected.

    Tomorrow I'll try a quick edit to see if this also works for the first cue, I would expect that it will resolve the issue.

    Thanks,
    Burt
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