Active Show Server has failed

HI, long time listener, first time caller......

I am running hog 3 software version on an IPC.
About 3 weeks ago I began getting this "Crash" message:
Wholehog
The active show server -1-00d0c9b6b93d has failed
No back up server has been detected.

This locks up console, no touch screen and no cue action. Requires a restart.

Installed latest version of software (3.2.5) as suggested by High End.
Next going to make a new show file.

Has anyone ever had this problem?
Parents
  • 0
    Have you tried pressing Pig-Open-Backspace to see if all of the processes are running when this occurs?

    When you say "no touch screen", what exactly do you mean? Does the mouse pointer move to where you touched? Can you use the touchscreen to press "OK" to the Show Server message?

    The Show Server message is telling you that the user interface has been unable to talk to the Show Server for too long. Normally this happens when a server running on another machine gets unplugged or the network is interrupted. It's also possible to see it occur on a single console (non networked system) if there is something happening in the background that doesn't give the Show Server enough CPU time, or if the Show Server encounters serious database corruption.

    *But*: None of these would prevent your touchscreen from working. At a minimum, you should see the mouse pointer move to where you touched. If that's not happening, then you likely have a more serious underlying issue, such as OS corruption or a hardware issue.
Reply
  • 0
    Have you tried pressing Pig-Open-Backspace to see if all of the processes are running when this occurs?

    When you say "no touch screen", what exactly do you mean? Does the mouse pointer move to where you touched? Can you use the touchscreen to press "OK" to the Show Server message?

    The Show Server message is telling you that the user interface has been unable to talk to the Show Server for too long. Normally this happens when a server running on another machine gets unplugged or the network is interrupted. It's also possible to see it occur on a single console (non networked system) if there is something happening in the background that doesn't give the Show Server enough CPU time, or if the Show Server encounters serious database corruption.

    *But*: None of these would prevent your touchscreen from working. At a minimum, you should see the mouse pointer move to where you touched. If that's not happening, then you likely have a more serious underlying issue, such as OS corruption or a hardware issue.
Children
No Data
Related

www.etcconnect.com