Problems with some dimmers Helpppp

Hello!

Please try changing the DMX output speed to SLOW.

Menu>Setup>DMX Out> Max or Slow or Medium or Fast 

Older dimmers sometimes need to have a slower DMX refresh rate.

I hope this helps!

Sarah 

Hi Sara

Tank you for your answer, but we made this and no resolve we go to try put a termination.

 Congratulations for your god job

Ah, yes, termination on DMX lines is always recommended. :-)

Thanks -

Sarah 

Hi sarah,

 My friend try everything but the problem persist, and whith a pearl all works good, what we can do to resolve.

 Tanks

Vitor

Ok, can you try the following steps:

1. Set the SmartFade ML to "Slow" DMX output.
2. Use the shortest DMX cable you can find to connect directly to the input of only one dimmer unit.
3. Ensure the DMX is properly terminated at the pass-thru of that dimmer unit.
   

If it works like this, then the problem probably lies within one of the DMX cables you were using before - likely either incorrect impedance/topology or a broken wire.