Help with patching issue 96 Ch touring dimmer rack CEM+

I have a 96 channel Cem+ touring dimmer rack which was used by the set crew claiming that when patching or trying to use any of the channels beyond channel 48, that it sometimes skips channels 49-96. I put the main board on test mode all channels lit up. I assuming that the dimmer rack itself is fine, that perhaps its a main board config issue or operator's error on set...any suggestions?

Redards, Dlack

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Tracy.Fitch over 10 years ago

Welcome to the forums, dlack!

At first blush, it sounds as if your control module may be configured incorrectly for the racktype.

We have a set of instructions to blank out the configuration and start over (we call it "generating defaults") in a support article here: https://www.etcconnect.com/Support/Articles/Generate-Defaults-Sensor-CEM--Full-Feature---Basic-Portable.aspx

Mostly likely, you'll want to put the rack into a basic dmx only mode. That's the second section of the article, titled Generating Defaults on the CEM+ (Basic Portable) .
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Tracy.Fitch over 10 years ago

Welcome to the forums, dlack!

At first blush, it sounds as if your control module may be configured incorrectly for the racktype.

We have a set of instructions to blank out the configuration and start over (we call it "generating defaults") in a support article here: https://www.etcconnect.com/Support/Articles/Generate-Defaults-Sensor-CEM--Full-Feature---Basic-Portable.aspx

Mostly likely, you'll want to put the rack into a basic dmx only mode. That's the second section of the article, titled Generating Defaults on the CEM+ (Basic Portable) .
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dlack over 10 years ago in reply to Tracy.Fitch

Thank you so much Tracy, ill certainly apply the info you've provided for me and will let you know how it turned out!
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