Have just tried to sign in to the new support website with what I am absolutely sure was my previous User ID and password, this was rejected.
I requested a new password which has just been emailed to me with a request to change it immediately.
I have now managed to sigh in (obviously!) but your system keeps rejecting any attempt to change my password.
Have you any password rules (which are not explained anywhere)? If not, what should I do now?
Needless to say I am less than impressed with the change to the new site.