Upgrading Showgun

Hello I have a problem with the program echo. Whenever I try to update the firmware of showgun occur an error that says "error: no fixtures ready for code".
I'm using the last version of echo, my OS is Vista, the current version in showguns is 1.0.8 and the update is 1.1.11, and i´m using the USB upload dongle.
Can someone help me.

Bruno Nunes
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0 zach peletz - Former HES Forum Member over 15 years ago

Hi Bruno,

What version of Echo are you using? Is it v1.3? If not please download this version here:

highend.com/support/Echo/EchoSoftware.asp

Are you using a Hog III widget or upload module? If you have Echo v1.3 and still can't update the SHOWGUN you could try using the widget with Win Update.
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0 bruno30.09 - Former HES Forum Member over 15 years ago

yes i´m using the version 1.3.0.602 of echo.
I only have the upload dongle.
The program detect the fixtures but when i trie to update them gives-me the error.:confused:

Bruno
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0 bradpepe - Former HES Forum Member over 15 years ago

Bruno,

Are you running a direct DMX line to the fixtures or does it run through other devices such as splitters or other fixtures?
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0 bruno30.09 - Former HES Forum Member over 15 years ago

its a direct line, from the upload dongle to the showguns. i've tried conecting 3 and just one
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0 Former HES Forums Member over 15 years ago

ECHO tends to be cranky about other things running on the computer at the same time. Make sure you're not running anything else in the background like itunes or a web browser. These can decrease the success rate for firmware uploads.
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0 zach peletz - Former HES Forum Member over 15 years ago

Bruno,

Another thing to try is to copy the boot code of the SHOWGUN and then try the upload again. This can be done in the menu. Could you also copy and past the Discovery and Upload Logs in Echo and send them to us?

Thanks.
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0 sblair - Former HES Forum Member over 15 years ago

Bruno,

Just wanted to check and see if you've had any luck or further information yet?

Thanks.
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