Cyberlight shutters not closing

okay, i dont know if this is in the right spot but itll have to do. my church owns four cyberlights and 2 of them seem to be cursed because when we turn the dimmer all the way down from the console (grand MA full sized) the light dims but will not turn off. we are in the middle of a show (1 week left) and we need to fix this problem, because at the moment, during half the show there is a random light on in the 2 outside isles. PLEASE HELP US
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