Elation E Spot Pan and Tilt issue

Hey everyone,
I am working on a Road Hog using Elation E Spot LEDs.

The pan and tilt are giving me problems...
When I start to adjust position, the pan and tilt will only go to "the max percentage" (ie: they will go directly to max "down" tilt as soon as you turn the encoder... then when you turn the encoder slightly the other way... they tilt to the max "up" position). The percentage above the encoder wheel jumps between -360 and +360 (those are not the exact numbers) and will not do anything in between.

Can anyone give me some advice? Thanks in advance!!

Eric Price
Production Manager
Event Creative
Chicago, IL
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