Uploading Media to DML1200

Hi,
I have some DML1200's and I'm having trouble connecting to them via the Barco EMPManager to upload additional media content.

I can communicate and control the fixtures from Barco Projector Toolset.

I can VNC to the onboard media server (allowing me to see the output of the media server) which suggests the network communication is ok, but whenever I open EMPManager it looks as if no connection to the units exists.

I have tried using static IP addresses, and also DHCP assigned (with a router on the network)

Any tips?

Cheers

Steve.
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  • Hi Steve,

    If you are able to VNC to the media server on the DML then your network connection should be okay.

    Once you have set up a configuration in Ptoolset and have successful communication to the DMLs, did you save the configuration? File > Save. EMP Manager references the saved configurations from Ptoolset. So once you save the configuration were you able to open the configuration from EMP Manager? There is also a refresh button on the window in EMP manager where you select your configurations.

    Hope this helps,
    p
Reply
  • Hi Steve,

    If you are able to VNC to the media server on the DML then your network connection should be okay.

    Once you have set up a configuration in Ptoolset and have successful communication to the DMLs, did you save the configuration? File > Save. EMP Manager references the saved configurations from Ptoolset. So once you save the configuration were you able to open the configuration from EMP Manager? There is also a refresh button on the window in EMP manager where you select your configurations.

    Hope this helps,
    p
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