Uploading Media to DML1200

Hi,
I have some DML1200's and I'm having trouble connecting to them via the Barco EMPManager to upload additional media content.

I can communicate and control the fixtures from Barco Projector Toolset.

I can VNC to the onboard media server (allowing me to see the output of the media server) which suggests the network communication is ok, but whenever I open EMPManager it looks as if no connection to the units exists.

I have tried using static IP addresses, and also DHCP assigned (with a router on the network)

Any tips?

Cheers

Steve.

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0 deleted HES user - Former HES Forum Member over 15 years ago

Hi Steve,

A couple more things:

This could also be a weird issue related to the Windows Firewall. Try, If it is turned ON, turn it OFF! AND If it is turned OFF turn it ON.

And also, go into the Communication tab and CHECK that the EMP has the SAME IP RANGE as the Controller / LapTop, since it can have different ones. The EMP windows computer is directed by a script to change, that takes 30-45 sec to happen, if it receives another script before that the change is annulled.

Best Regards,
p
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0 deleted HES user - Former HES Forum Member over 15 years ago

Hi Steve,

A couple more things:

This could also be a weird issue related to the Windows Firewall. Try, If it is turned ON, turn it OFF! AND If it is turned OFF turn it ON.

And also, go into the Communication tab and CHECK that the EMP has the SAME IP RANGE as the Controller / LapTop, since it can have different ones. The EMP windows computer is directed by a script to change, that takes 30-45 sec to happen, if it receives another script before that the change is annulled.

Best Regards,
p
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