We need more details in order to help troubleshoot the problem. Is he connecting directly to the fixture with his Mac, or is he using a network switch/hub?
One thing to check which can cause problems is to make sure he has his wireless internet (airport) turned off. If this is turned on, he will not be able to connect to the DL.2s.
We need more details in order to help troubleshoot the problem. Is he connecting directly to the fixture with his Mac, or is he using a network switch/hub?
One thing to check which can cause problems is to make sure he has his wireless internet (airport) turned off. If this is turned on, he will not be able to connect to the DL.2s.