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Help ! CMA Nightmare in progress !!

Am in the process of attempting for the second day in a row to use the CMA to communicate with 2 ( 1 at a time as no network device) DL2's
Yesterday using CMA on my macbook with no success, today having read in other threads that mac CMA is no longer being developed am trying on a PC, running V 1.3.2.1268 and microsoft.NET framework version 1.1.4322.2032.

Have dissabled wireless network on PC
Have done the cycling the AC thing
Have unplugged & replugged the Cat 5 cable

In network connections on the PC it says that LAN is connected to Broadcom Netlink (TM) Gigabit Ethernet.

Still won't bloody work, day 2 of tour, new content to upload, band not happy & I feel a sense of humor failure coming on. (maybe I should eat something)

Please help

Chris:1zhelp:
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  • 0
    Chris,

    With version 1.3.2, you shouldn't have to worry about the wireless networking or power cycling issues as those should have been addressed.

    What software version are you running on the DL.2 fixtures? What symptoms are you seeing? Are the DL.2s not showing up in the CMA at all? Are they showing up but then the communication with them is not working correctly?

    If I am reading your post correctly, you are doing a direct link from computer to the DL.2 with no switch/hub/router. Is this correct? If this is the case, are you using a cross-over network cable? Some laptops (such as the one I use for testing) have an auto switching port that will allow you to use a normal network cable to do a direct connection like this, but many do not and require a special cable.

    Secondly, when plugging everything together, how long are you waiting for the DL.2s to show up in the CMA? When running in an auto-ip environement such as you are, it can take up to 3-4 minutes for the DL.2s to show up in the CMA. Once they are there, everything should work correctly.



    If none of this helps, I would suggest calling our support department at 1.800.890.8989. They will be able to help you a bit quicker than the forums, as it sounds like you are in a dire situation.
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  • 0
    Chris,

    With version 1.3.2, you shouldn't have to worry about the wireless networking or power cycling issues as those should have been addressed.

    What software version are you running on the DL.2 fixtures? What symptoms are you seeing? Are the DL.2s not showing up in the CMA at all? Are they showing up but then the communication with them is not working correctly?

    If I am reading your post correctly, you are doing a direct link from computer to the DL.2 with no switch/hub/router. Is this correct? If this is the case, are you using a cross-over network cable? Some laptops (such as the one I use for testing) have an auto switching port that will allow you to use a normal network cable to do a direct connection like this, but many do not and require a special cable.

    Secondly, when plugging everything together, how long are you waiting for the DL.2s to show up in the CMA? When running in an auto-ip environement such as you are, it can take up to 3-4 minutes for the DL.2s to show up in the CMA. Once they are there, everything should work correctly.



    If none of this helps, I would suggest calling our support department at 1.800.890.8989. They will be able to help you a bit quicker than the forums, as it sounds like you are in a dire situation.
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