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    rkhckp - Former HES Forum Member
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Sync w/ multi units

Was wondering if anyone has had trouble with running multiple units staying in sync with each other? :confused: 1.3.2 software, running NOT collage. but trying to fire same content via console. Have had no problem in the past, but now since this lastest software upgrade - very much repeatable problems with this issue. causing client to rethink the usage of DL2 units for shows:mad:.

after a year of usage, now having this issue. not good. just trying to find out with anyone else has had this issue or if is it more a local issue within the upgrade of the OS or else?:dunno:
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    We haven't had anyone else reporting this issue. What kind of sync issues are you seeing? Is it the media file or something like rotation or effects?

    Are you actually using the sync functions?

    I actually would advise to not use the sync functions and to instead use a setup cue that puts all the units into "Media Mode Rewind" so that the content is loaded and ready to play when you go to the next "Go" cue to play the file.

    Also another thing to look at is turning off Preview mode for the displays if it is on and how many layers of content you're running and the encoding of the content and resolution when you're playing it.
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    We haven't had anyone else reporting this issue. What kind of sync issues are you seeing? Is it the media file or something like rotation or effects?

    Are you actually using the sync functions?

    I actually would advise to not use the sync functions and to instead use a setup cue that puts all the units into "Media Mode Rewind" so that the content is loaded and ready to play when you go to the next "Go" cue to play the file.

    Also another thing to look at is turning off Preview mode for the displays if it is on and how many layers of content you're running and the encoding of the content and resolution when you're playing it.
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