Ethernet Trouble

Hi every one

I have a problem with a fixture who don't recognize somtime ethernet
The cable and RJ45 inside the box looks good an plugged corectly

I have changed the cable outside and the problem is always here
I work with Artnet so I need a good work on Ethernet

Thank's
Stef

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0 schiefels - Former HES Forum Member over 17 years ago

Stef,

Yes, the ethernet is on the computer motherboard.

We found an issue recently that caused problems with fixtures not showing up in the CMA. We have fixed this for our upcoming release, but for now there is something you can try that may help.

When the fixture does show up in the CMA, try upgrading it with the same version of software. This should make it show up better. The next release of software should completely fix this problem.

Thanks,
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0 schiefels - Former HES Forum Member over 17 years ago

Stef,

Yes, the ethernet is on the computer motherboard.

We found an issue recently that caused problems with fixtures not showing up in the CMA. We have fixed this for our upcoming release, but for now there is something you can try that may help.

When the fixture does show up in the CMA, try upgrading it with the same version of software. This should make it show up better. The next release of software should completely fix this problem.

Thanks,
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