• State Not Answered
  • Date
    Mark Scott
  • Date
  • Replies 14 replies
  • Subscribers 7 subscribers
  • Views 1019 views
  • Users 0 members are here
Options
Related

DL2 no output...HELP

I have DL2 that is responding to dmx yet there is no output...

I know that sometimes the internal / external relay gets stuck - we have tried this several times through the CMA and no luck.

Tried just about every kind of reset available.

Any ideas?

Thanks

Mark
Parents
  • 0
    Mark,

    You can call our support guys here any time and they can probably walk you through everything to check over the phone.

    That said, a couple things to try are to verify that you are getting graphiics engine output by using the Self Test.

    If you go into Self Test and check both Self Test Video modes and see if you get output or not. That will tell us if there is a computer issue or not.

    Are you seeing the menu on the side of the fixture come up?

    Check the incoming DMX values in the DL.2 menu also so you can see what DMX values each parameter is receiving.
Reply
  • 0
    Mark,

    You can call our support guys here any time and they can probably walk you through everything to check over the phone.

    That said, a couple things to try are to verify that you are getting graphiics engine output by using the Self Test.

    If you go into Self Test and check both Self Test Video modes and see if you get output or not. That will tell us if there is a computer issue or not.

    Are you seeing the menu on the side of the fixture come up?

    Check the incoming DMX values in the DL.2 menu also so you can see what DMX values each parameter is receiving.
Children
No Data

www.etcconnect.com