I'm helping a friend get ready for a tour he's lighting b/c they don't have internet at the house where the lights are set up, and he's having some issues. He's using Hog III and has two DL2s. The DL2s are 1.3.3. We've tried CMA in this version and the previous version on his Mac laptop, my PC laptop, and another Mac laptop. Trying to connect through the hub into the DL2s doesn't work at all (nothing shows up in Servers), but my PC laptop will show the DL2 if we run the ethernet straight from my laptop to the light, bypassing the hub. The problem is, even though it shows up, we can't add anything to the user content. Anything we try to click to open, even the stock folders, freezes in "running" mode on the laptop for a minute, then throws an error that it couldn't connect. We've tried multiple cables, hubs, and laptops at this point, and he's really getting frustrated. The lighting co has sent two guys out, and they couldn't figure it out, either. He's got most of his show designed, but we need to be able to upload one folder of custom photos. After four days of this, we're ready to give up. Does anyone have any idea what could be going on or what we could try?
FWIW, we connect to the hub before turning the DL2s on.
