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CMA/PC/Vista problem

I can not open the program. I downloaded it today. It did not work. I went back, double checked I had the needed software mentioned on the HE sight. I also turned off active networks as discussed in this forum. I uninstalled, then re-installed after all the changes. Still no luck. What am I missing?
Problem is not just me or my computer. My fellow designer that is working on the same project tried for the first time today to open the CMA on his PC laptop, and had the same problem. At the time I did not ask what his O/S was.
Help will be greatly appricated
-Dee
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  • 0
    Cormac is correct.

    The CMA is an application that essentially allows you to browse files located on a DL or AXON HDD (Hard Disk Drive). Without a DL connected to the netowrk there is nothing to browse or upload to.

    You mentioned a "Hub" in your setup and that it assigned an IP.....do you have a DHCP router in your netowrk that is supposed to be assigning IP addresses? If you do it probably is not working properly or not set up properly as the IP range you stated is in the "auto-assigned" range....and not something a DHCP router is supposed to assign.

    You might want to try giving support a call @ +1 (800) 890-8989
    They will get you sorted much faster than here on th forums.

    Hope this helps. :)
Reply
  • 0
    Cormac is correct.

    The CMA is an application that essentially allows you to browse files located on a DL or AXON HDD (Hard Disk Drive). Without a DL connected to the netowrk there is nothing to browse or upload to.

    You mentioned a "Hub" in your setup and that it assigned an IP.....do you have a DHCP router in your netowrk that is supposed to be assigning IP addresses? If you do it probably is not working properly or not set up properly as the IP range you stated is in the "auto-assigned" range....and not something a DHCP router is supposed to assign.

    You might want to try giving support a call @ +1 (800) 890-8989
    They will get you sorted much faster than here on th forums.

    Hope this helps. :)
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