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    fxdrew - Former HES Forum Member
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(1.3.2.1268) Bug Report: Blue Screen of Death

Name: Drew Atienza

Date: 24 April 2007

Software Version and build number: 1.3.2.1268 (Firmware 1.3.0.22)

Networked Devices: None

Conencted Devices: (2) LCD Monitors using DVI to VGA Adapters. Mouse and Keyboard plugged in using PS2 connections.

Steps Used: I left the Server playing Library "On The Wall" file 2 (the bouncing ball) in Loop Forward mode for about 2 hours doing this while I was working on other projects and came to the error screen at the link below.

List any errors reported by the software:

www.fxproductionservices.com/forum/axoncrash.jpg
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    Andrew,

    Taking a quick look at your screen shots, it looks like these are completely unrelated errors.

    The first appears to have been caused by usbport.sys, which is the Microsoft USB port driver that handles USB v1.1 and v2.0 communications.

    The second appears to have been caused by ati2cqag.dll, which is the central memory manager and queue server module for the ATI graphics card.

    On the other hand, it's somewhat concerning that you're seeing two BSODs in one day. This could be a sign of a hardware problem, or might be a good indication that it's time to do a full reinstall of your server.

    We'll have to see if the developers can provide any insight into the exact error message details.
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    Andrew,

    Taking a quick look at your screen shots, it looks like these are completely unrelated errors.

    The first appears to have been caused by usbport.sys, which is the Microsoft USB port driver that handles USB v1.1 and v2.0 communications.

    The second appears to have been caused by ati2cqag.dll, which is the central memory manager and queue server module for the ATI graphics card.

    On the other hand, it's somewhat concerning that you're seeing two BSODs in one day. This could be a sign of a hardware problem, or might be a good indication that it's time to do a full reinstall of your server.

    We'll have to see if the developers can provide any insight into the exact error message details.
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