custom content wont play, but will display in CMA correctly with thumbnail

Hello, I have been touring with an AXON Media Server running version 1.3.4 since april of 2008, and outputting custom content onto two 62'' plasmas.

Recently, the video card (ASUS HD2900XT) fried, and we had to pony up and purchase a new AXON Media Server. The one shipped to us is the new AXON with the SDI input. This server is running version 1.4.0

I deployed the custom content onto the new server, and everything is coming up on the correct DMX channels, but some content will freeze. The content will show up as a thumbnail in the Content Management Application, but when played on the main video output of the server will only display the first frame of the video file.

The wierd thing is that if I change the screen resolution of the media server while the video is "malfunctioning", it will play just fine once the resolution is changed. But once the show is run again, its back to the same old thing.

Please help. I am lost. even High End Tech support didn't know. I have a show tomorrow at 7pm. :dunno:

James Little
Technical Director
US Army Soldier Show
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