Create Content Archive Failed

Hi all...

Well I am trying to back up the Axons at the venue I just moved into (Platinum Theatre, aboard the Liberty of the Seas), primarily because the software is quite out dated (1.3.2.1268) and there are a few visual glitches which I think will be fixed by an update in software, however when I try and create a content archive, it fails at about 24% - it is not always on the same clip, but it is always around about the same point, and always with the same (unhelpful) "Creating Content Archive Failed" message

First I thought maybe it was because the drive was Fat32 and it was reaching the file size limit of FAT32, so I hooked up my laptop running CMA with NTFS formatted hdd - and it failed again... Then I thought maybe I was reaching the limit of the HDD - as both my laptop and the Axon had about 60GB of free space. So I hooked up my 500GB drive to my laptop, and it failed again...

Is there a log file or anything like that which I would be able to access to see why it failed? Or is anyone able to give me suggestions as to how I could complete the backup without having to backup and manually re-number about 500 clips (which are rather random in DMX addressing)

Rgds

Mac Calder
Parents
  • Hello Mac,

    There are currently size limitations on content archives. On a PC you will be limited to around a 3 Gig archive. On a Mac we have successfully tested up to about 32 Gigs. How much content are you trying to archive? You could also drag and drop content onto your computer manually.

    While it is good to always back up your content, you do not need to do so for software updates or images. Neither of these processes will erase any content on the drives.

    One thing I do to always make my DMX addressing consistent is to put numbers in all my files' names. For example:

    01 - Underwater Loop
    02 - Aerial Shot
    03 - Mountain Fly Over

    Then in CMA I sort by name, which puts them in numerical order, and then Auto Assign All DMX.

    I hope this helps.
Reply
  • Hello Mac,

    There are currently size limitations on content archives. On a PC you will be limited to around a 3 Gig archive. On a Mac we have successfully tested up to about 32 Gigs. How much content are you trying to archive? You could also drag and drop content onto your computer manually.

    While it is good to always back up your content, you do not need to do so for software updates or images. Neither of these processes will erase any content on the drives.

    One thing I do to always make my DMX addressing consistent is to put numbers in all my files' names. For example:

    01 - Underwater Loop
    02 - Aerial Shot
    03 - Mountain Fly Over

    Then in CMA I sort by name, which puts them in numerical order, and then Auto Assign All DMX.

    I hope this helps.
Children
No Data