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b2031 - Playback issue

I had something happen today that I have been unable to find a reason for. Currently, this is ONLY happening with USER content. This is the same content I have been running for approximately 6 months. No new content has been added...and this just started happening today!

When I play my content from the console (H3 running direct DMX from DP8000), it shows up as, what I'd like to describe, NTSC garbage. It's static, rgb squares, all completely jumbled. Now, here's the weird part. It stays this way through the first loop and then plays normally as soon as it crosses the loop point! I am using trigger opacity on all layers and only 1 layer is up at a time (basic verse, chorus, bridge layers).

When I first noticed it today, I was running 1.5.0. I went ahead and upgraded to 1.5.2 this afternoon, but it is still happening.

Like I mentioned above, it's ONLY user content that this is affecting. On the initial 1.5, all of this media scanned ok and is "black" in the CMA...no errors. The CMA is also showing the thumbnails and giving no errors.

Any ideas anyone????

After this weekend is done, I'll go ahead and try re-uploading my content. But it's just strange that once it loops, it's fine.
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  • 0
    Hi Jon,

    As Scott stated in his email to you, the clip you uploaded is encoded as an Interlaced clip where as the DL.2/3/Axon require Progressive encoding. As you have seen, interlaced clips don't like scrubbing very much :)

    I uploaded the clip you sent to us on one of my Axons and it played back just fine, but I was not attempting to scrub. As soon as I tried to scrub frames I got the same result. Reencoding your problem pieces of content as Progressive clips should fix your problem.

    While we try to scan for everthing with the CMA, as you can see it still has some holes in it. There is a program called GSpot available here for free:

    www.headbands.com/gspot/

    This is a great little tool that you can use to scan content. It can tell you pretty much everything you need to know about a piece of content as to whether or not it will work in the DL.

    Let me know if you have any other questions.

    Thanks!
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  • 0
    Hi Jon,

    As Scott stated in his email to you, the clip you uploaded is encoded as an Interlaced clip where as the DL.2/3/Axon require Progressive encoding. As you have seen, interlaced clips don't like scrubbing very much :)

    I uploaded the clip you sent to us on one of my Axons and it played back just fine, but I was not attempting to scrub. As soon as I tried to scrub frames I got the same result. Reencoding your problem pieces of content as Progressive clips should fix your problem.

    While we try to scan for everthing with the CMA, as you can see it still has some holes in it. There is a program called GSpot available here for free:

    www.headbands.com/gspot/

    This is a great little tool that you can use to scan content. It can tell you pretty much everything you need to know about a piece of content as to whether or not it will work in the DL.

    Let me know if you have any other questions.

    Thanks!
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