CITP

I have a gen 1 Axon running 2.1.2 on the test bench. I have yet to get it to sync its custom content to the console (Hog 4 2.0). It shows up in the CITP screen when you hit patch media, and responds to control via artnet, so networking is good, but the refreshing icon in the media picker just spins and spins for hours. It eventually goes away, but the custom content never populates in the media picker. I know the media was loaded under 2.0.5 and earlier and 2.1.2 was installed later on.

Do I need to select the global fixture, a single media layer, all media layers, or all media and global before hitting update media? I think I've tried all those permutations with no success, I just want to make sure I'm doing it the right way.
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  • I have done all these variations with the gen 1 axon, and I only get stock content in the picker. Multiple reboots of the Axon, tried making a new show file on the hog. Tried refreshing media on only 1 graphic, and on all 4. and global +all 4 graphic. I never get any custom content thumbnails on the Hog, but I always have stock content thumbs. Any ideas what to check?

    I'll try to upgrade a newer machine at some point and see if it spits out thumbs.
Reply
  • I have done all these variations with the gen 1 axon, and I only get stock content in the picker. Multiple reboots of the Axon, tried making a new show file on the hog. Tried refreshing media on only 1 graphic, and on all 4. and global +all 4 graphic. I never get any custom content thumbnails on the Hog, but I always have stock content thumbs. Any ideas what to check?

    I'll try to upgrade a newer machine at some point and see if it spits out thumbs.
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